Question 1

How can design help increase non-profit fundraising?

Accepted Answer

Design increases fundraising by building institutional trust. Through clear data visualisation and frictionless 'Donation UX', we reduce the cognitive load on donors. See our CareLink case study for an example of how we improve digital engagement.

Question 2

How do you measure the success of a design project?

Accepted Answer

Success is measured through collaboration on milestones that support your wider OKRs. We provide the design evidence and user research insights to help you make informed decisions. While we consult on KPIs, we do not guarantee specific outcomes as these are influenced by external sector variables.

Question 3

How do you align branding with a charity’s mission?

Accepted Answer

We ensure every visual choice reflects your mission's urgency and empathy. Our digital storytelling service is designed to help charities communicate their 'Theory of Change' to both long-term supporters and new beneficiaries.

Question 4

What is human-centered design in the context of social impact?

Accepted Answer

Human-centred design (HCD) is a framework that places the end-user—the beneficiary or donor—at the heart of the process. We use user research and service design to ensure final products solve real-world problems.

Question 5

What accessibility standards do you follow for public sector projects?

Accepted Answer

We strive for WCAG 2.2 AA excellence in our product design work. We focus on building accessible foundations and can collaborate with accessibility experts for deep-level technical remediation or AAA certification where required.

Question 6

Does Studio Soren design according to GDS (Government Digital Service) standards?

Accepted Answer

We align our design thinking with the GDS Service Standards to ensure public sector tools are consistent and user-focussed. For high-stakes delivery, we can bring in specialised auditors to ensure full compliance.

Design FAQs for Non-Profits, Charities, and the Public Sector

Expertise in Charity and Non-Profit Design Services